Shipping policy
Shipping Policy
Shipping Policy
Thank you for shopping with Youthenna.
We are committed to processing and shipping your orders as efficiently as possible. Please read the information below regarding our shipping process.
Order Processing
Orders are processed after payment has been successfully received.
Please allow sufficient time for your order to be prepared before shipment. Processing times may vary depending on product availability and order volume.
Orders are not processed or shipped on weekends or public holidays.
Shipping
We ship to a wide range of countries. Shipping times may vary depending on your location and the destination country.
Please note that delivery times are estimates and may be affected by factors outside of our control, including customs procedures, weather conditions, public holidays, or carrier delays.
Shipping Costs
Shipping costs, if applicable, will be calculated and displayed during checkout before you complete your purchase.
Customs and Import Duties
For international orders, customs duties, taxes, or import fees may apply depending on your country's regulations.
These charges are the responsibility of the customer unless otherwise stated.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information when placing an order.
If incorrect or incomplete shipping details are provided, we may not be able to modify the order once it has entered processing.
Delays
Although we strive to deliver every order as quickly as possible, delays may occasionally occur due to circumstances beyond our control.
We appreciate your patience and understanding in such situations.
Contact Us
If you have any questions regarding shipping, please contact us:
NAGE LTD
71–75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom
Email: support@youthenna.com
Company Registration Number: 17328775